This is the third question in our 5-part series with Collins Atkinson, Island Realty's VRH Business Development Manager, regarding the vacation rental program and what benefits it holds for our home owners – allowing our potential prospects to have a better understanding of what this program is all about!
How does Island Realty help you prevent housekeeping and maintenance issues?
Island Realty's full-service property management program is customized for both family homes and investors. By adding homes to our rental program, owners are able to capitalize on this lucrative opportunity with minimal stress, as Island Realty's property managers provide unparalleled customer service and decades of experience.
Island Realty offers its owners property services beyond any competition by providing full-service amenities such as housekeeping and inspections, maintenance and general repairs, and internet support and personal assistance. Our vacation planners and long-term rentals teams are working hard on booking your property and maintain good standing with guests by handling any issues that may arise. Located at the foot of the Isle of Palms connector — one block from the beach — our rental office is highly visible and easily accessible to guests and vendors.
With in-house maintenance (Isle Fix It) and housekeeping (Isle Clean It) departments, Island Realty has the ability to meet and exceed our owners' and guests' expectations and needs. Our housekeeping rates are very competitive within the market, and we strive to exceed our competitor's standards in the industry.
Our maintenance department allows Island Realty to quickly and efficiently tackle issues as they arise. Guests have come to expect service levels on par with hotels, and our in-house maintenance department allows us to triage issues without relying on third-party vendors. Island Realty's maintenance staff is consistently able to beat local vendors on hourly rates and can often troubleshoot problems over the phone at no charge to the owner. In addition to lower costs to our owners, our maintenance staff is more familiar with our properties and better suited to respond to issues that may arise.
Stay tuned for more upcoming questions and answers! In the meantime if you have any additional questions, would like to get a rental quote, or would like to speak to Collins, feel free to reach out to us! We would love to meet with you